Amber Flippo is many things. She’s a hard-working mom, a volunteer firefighter, and a school bus driver committed to ensuring that her children are happy and prepared for their futures. But living in West Jefferson, Alabama meant there weren’t many services that provided affordable assistance with tax preparation. At our SaveFirst tax site in Bessemer, Amber got all of her questions answered and the attentive service from SaveFirst made her tax preparation process easy. With her refund, Amber was able to pay bills and, most importantly, had the opportunity to spend time with her family through a vacation to Huntsville. This video was made by 2018-2019 Media Production Fellow Ellie Stayner. Find out more about SaveFirst here.